Frequently Asked Questions

Take a look at some our most frequently asked questions. We hope you find the answers you're looking for. If not, please do not hesitate to email us at


What is the contact number for Pro Coffee Supplies?

0333 090 5096


What should I do if the product is not what I expected?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at "". Please note that returns will need to be sent to various addresses, these will be provided if needed.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.